This Card is issued by Condivido Spa registered in Italy with registered office at CORSO STATI UNITI 41 - 10129 - TORINO (TO).
In these terms and conditions, "We" or "our" refers to Condivido Spa, acting on its own behalf, "You" or "Your" refers to the purchaser or user of the Card.
- By using the Card, you agree to be bound by these Terms and Conditions. If you have purchased the Card for someone else, you must give them a copy of these T&Cs or inform the end-holder of the Card that these T&Cs are available online at https://editspace.com/en-voucher-lofts-termini-e-condizioni.
You must retain your Card number, as we may need it to:
- provide you with customer service;
- provide assistance in the event of errors; or
iii. in the event of loss or theft of the Card.
- The Card is a prepaid card that is activated after purchase. It can be used to purchase services in the Lofts at EDIT Torino, Piazza Teresa Noce 15. The Card cannot be used to withdraw money from ATMs, for online purchases or at financial institutions. The Card is not a credit card and is not linked to any bank account. No interest will be accrued on the funds loaded onto the Card.
- The Gift Card is equivalent to cash and can be used as a payment method for the products and services offered. However, it is not refundable in cash, either in whole or in part. Furthermore, reservations made via Gift Card are 100% non-refundable in the event of early cancellation or no-show[1]. In such situations, the amount used for the reservation will be considered lost.
[1] The term “no-show” refers to the instance in which the reservation holder does not show up for a scheduled appointment or reservation without prior cancellation. In this case, the amount paid for the reservation will not be refunded.
- The balance of the Gift Card can be purchased at any time, without a minimum or maximum amount established. The amount topped up will be immediately available for use, until the available credit runs out. Please note that the balance available on the Gift Card must be spent in full in a single transaction. It is not possible to use only part of the balance and leave a residual credit for subsequent uses. In certain situations, we may require you to verify your identity before issuing one or more Cards, in order to fulfill our customer identification obligations.
- The Gift Card is nominal and therefore, at the time of purchase, the following data will be requested: name and surname, tax code (or company data, in the case of an invoice request), residential address, telephone number and/or email address. This data is necessary for the registration of the Gift Card and for any communications relating to the purchase and use of the same.
- If the Card is used to make purchases that exceed the available balance, it is necessary to cover the difference with another payment method.
- This Card is not rechargeable and is valid for twelve (12) months from the date of activation and cannot be used after expiration. Upon expiration, the remaining available balance will be reset, without further notice.
- The Gift Card does not automatically guarantee the availability of a room for any requested period. To make a reservation, the Gift Card holder must send a request by email to info@editlofts.com to check the availability of spaces for the desired period. If availability is confirmed, but the amount of the stay exceeds the amount topped up on the Gift Card, the holder will be required to pay the difference by bank transfer, to be made at the time of confirmation of the reservation.
- The Card cannot be converted into cash and cannot be used to make direct debit payments, recurring or regular installment payments or to purchase foreign currency. The Card cannot be used to purchase other Gift Cards.
- The Gift Card can only be used for services related to the Lofts and is not valid for the purchase of products or services within the bar or the affiliated restaurant located on the ground floor. "Lofts services" also include additional services, such as the additional charge for pets or for recharging electric cars.
- The Gift Card can be combined with any ongoing promotions, unless otherwise specifically stated.
- The Card cannot be replaced in the event of misuse, loss, theft or damage and there is no financial compensation system relating to the Card. You are responsible for all transactions on the Card, except in the case of fraud or negligence by our staff.
- We may limit or terminate the use of the Card if suspicious activity is detected.
- We reserve the right to change these T&Cs at any time with 60 days' notice. The updated version of the he terms and conditions of the Card will always be available at https://editspace.com/en-voucher-lofts-termini-e-condizioni. Changes will automatically take effect and will be deemed accepted unless you notify us otherwise. In such event, we will treat such communication as notice that you wish to terminate the service immediately.
- The Gift Card program may be discontinued. If your Card cannot be used after the program is discontinued, you will be entitled to redeem your Card for the amount of the balance available at the time of redemption.
- These terms and conditions are stipulated in Italian. If these terms and conditions are translated, the Italian terms and conditions will prevail in the event of any inconsistencies. All communications will be in Italian or, alternatively and at our sole discretion, in English. These terms and conditions and any dispute, proceeding or claim of whatever nature arising out of or in connection with these terms (including any non-contractual disputes or claims) will be governed by and construed in accordance with Italian law; the competent court is Turin. This does not affect any rights you may have under binding applicable laws. As a consumer resident in Italy, you may rely on any mandatory provisions of Italian law. Nothing in these terms and conditions, including the reference to choice of law, affects your rights as a consumer to rely on mandatory provisions of local law.